support@pirseus.com
Payment Policy

Last Updated: 03/05/2025

At Pirseus, we are committed to offering a secure, smooth, and transparent payment experience for all our valued customers. This Payment Policy outlines the accepted payment methods, security practices, currency use, and related terms. By shopping at Pirseus, you agree to the terms mentioned below.

Accepted Payment Methods

We accept the following secure and widely trusted payment options:

Visa (Credit & Debit)

Mastercard (Credit & Debit)

American Express

Discover

PayPal

Apple Pay

Google Pay

Important Notes:

All orders must be paid in full at the time of purchase.

Orders are processed only after successful payment authorization.

We do not accept cash, checks, bank transfers, or money orders for online transactions.

Orders flagged as high-risk may be held for manual review or canceled.

Payment Authorization & Security

Your payment information is handled with the utmost security and care:

All payments are processed through encrypted, PCI-DSS compliant systems.

Your card details are never stored on our servers.

Some transactions may require additional verification from your card issuer or bank.

For large orders, we may contact you directly to confirm transaction authenticity.

Any failed or unauthorized transactions will not proceed until resolved.

Currency & Taxes

All prices and transactions are listed and processed in U.S. Dollars (USD).

International customers: Your bank may convert the amount to your local currency using its own exchange rate.

Sales tax is calculated at checkout based on your shipping address.

Customers outside the U.S. are responsible for any import duties or customs taxes applied by their country.

Refunds & Adjustments

Refunds are always credited back to the original method of payment.

It may take 5–10 business days for refunds to reflect, depending on your payment provider.

If a partial refund is issued, you will receive an email confirmation.

If your refund is delayed, please check with your bank before contacting us at support@pirseus.com.

Failed or Declined Payments

If your payment is declined:

Double-check your card number, expiration date, and CVV.

Ensure you have sufficient balance or available credit.

Contact your bank to verify that the transaction isn’t being blocked.

You can retry using the same or an alternate payment method. For assistance, email us at support@pirseus.com.

Secure Payment Environment

All payment activities on our website are encrypted with advanced SSL technology.

We do not store complete credit card details on our servers.

Anti-fraud systems monitor and flag suspicious transactions.

For your safety, never share your payment information via email, phone, or chat.

Pre-Orders & Holds

Full payment is required at checkout for pre-order items to reserve your ring.

Temporary authorization holds may apply for high-value orders and will be finalized upon confirmation.

Refunds and cancellations of pre-orders follow our Refund Policy.

Disputes & Chargebacks

If you believe you’ve been incorrectly charged:

Contact our support team at support@pirseus.com as soon as possible.

We’ll investigate and resolve the issue fairly.

Filing a chargeback without contacting us may slow down resolution and trigger account review.

Thank you for shopping with Pirseus where each ring tells a story and your trust means everything to us. For any payment-related questions, feel free to reach out anytime.

Contact Information

Business Name: Pirseus
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 ‪‪(210 ) 291-3418
Business Mailsupport@pirseus.com
Business Address6733 Montgomery Dr, San Antonio Texas 78239, United States

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