Contact us
Last Updated: 03/05/2025
At Pirseus, your satisfaction means everything to us. Whether you’re seeking product information, tracking an order, or simply want to share your experience we’re here for you, every step of the way.
We’re committed to providing fast, friendly, and helpful support to ensure your journey with us is smooth, secure, and enjoyable.
Email Assistance
For any questions, inquiries, or assistance, reach out anytime:
Email: support@pirseus.com
Our dedicated support team will respond within 24–48 hours, Monday through Friday.
24/7 Live Chat Support
Need help instantly?
We’ve got you covered with 24/7 live chat support on our website.
Click the chat bubble on the bottom-right corner of any page to connect with a support specialist in real-time.
Whether it’s about sizing, shipping, or a custom ring request we’re always here for you.
Contact Information
Business Name: Pirseus
Business Hours: 9:00 AM – 5:00 PM (Monday to Friday)
Business Phone Number: +1 (210) 291-3418
Business Address: 6733 Montgomery Dr, San Antonio, Texas 78239, United States
Stay Connected on Social Media
Stay updated on new ring designs, exclusive offers, and behind-the-scenes creativity:
Facebook
Pinterest
Tag us in your photos and use #PirseusRings to get featured on our pages!
Share Your Feedback & Suggestions
Your voice helps us grow.
Whether it’s feedback, product suggestions, or a compliment we’d love to hear from you.
Feedback Email: support@pirseus.com
We read and value every message.
Shipping, Handling & Order Timeline
Handling Time: 1–2 Business Days (Mon–Fri)
Transit Time: 5–7 Business Days (Mon–Fri)
Total Delivery Time: 6–9 Business Days
Order Cut-Off Time: 5:00 PM CST (Texas Time)
Orders placed after this time will be processed the next business day.
Need Quick Answers?
Visit our [FAQ page] for answers to commonly asked questions about:
Shipping & delivery
Refunds & returns
Ring care tips
Sizing and customization
Thank you for choosing Pirseus where every ring is crafted with care, creativity, and timeless brass beauty. Your trust inspires us to keep designing jewelry that speaks to your soul and style.
Contact Us
If you have any questions or inquiries, please feel free to reach out to us. We will get back to you as soon as possible.